1. Acceptance of Terms
By accessing or using the RoofRecon platform, including any web application, mobile application, API, or related service operated by Veteran Built Software (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If, during account creation, you check the box labeled "I agree to the RoofRecon Terms of Service", or if you otherwise access or use the Platform, you acknowledge that you have read, understood, and agreed to these Terms in their entirety.
These Terms constitute a legally binding contract between you ("User") and Veteran Built Software ("Company," "we," "us," or "our"), the operator of RoofRecon, headquartered in Cleveland, Ohio. Use of the Platform after the Effective Date constitutes affirmative acceptance of these Terms, including any modifications.
If you are accepting these Terms on behalf of a company, employer, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms. In such case, "User" refers to that entity.
2. Account Registration and Eligibility
To access the Platform, you must register for an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
You represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal capacity to enter into this agreement; (c) your use of the Platform will comply with all applicable federal, state, and local laws; and (d) all registration information you provide is truthful and accurate.
You must notify the Company immediately at support@roofrecon.app upon any unauthorized access to or use of your account. The Company is not liable for any loss resulting from unauthorized use of your credentials.
3. License Grant and Scope
Subject to your compliance with these Terms and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business purposes in connection with the roofing industry.
This license does not include any right to: (a) resell, sublicense, or distribute access to the Platform; (b) modify, adapt, or create derivative works from any portion of the Platform; (c) access the Platform for any purpose not expressly authorized by these Terms; or (d) use the Platform on behalf of any third party unless expressly authorized in writing by the Company.
4. Prohibited Uses
4.1 Prohibition on Reverse Engineering
User shall not, and shall not permit any third party to, reverse engineer, decompile, disassemble, decode, adapt, or otherwise attempt to derive or gain access to the source code, underlying algorithms, architecture, or trade secrets of the Platform or any component thereof, in whole or in part. This prohibition applies regardless of whether such activity is permitted by applicable law, and User expressly waives any statutory right to engage in such conduct to the extent permitted by law.
4.2 Prohibition on Scraping and Automated Data Extraction
User shall not use any robot, spider, scraper, crawler, data mining tool, automated script, or other automated means to access, collect, copy, extract, index, or aggregate any data, content, measurements, reports, or information from the Platform without the Company's express prior written consent. Any data accessed through the Platform is proprietary and licensed for the User's internal business use only. Unauthorized extraction or aggregation of Platform data constitutes misappropriation of trade secrets and a material breach of these Terms.
4.3 Prohibition on Competitive Use
User shall not access or use the Platform, in whole or in part, for the purpose of: (a) developing, designing, building, or improving a competing product or service; (b) benchmarking or performance testing the Platform for competitive analysis purposes; (c) monitoring the Platform's availability, performance, or functionality for the benefit of any third party offering a competing service; or (d) providing access to the Platform to any person or entity engaged in the foregoing activities. Any use of the Platform that the Company reasonably determines to be competitive in nature is grounds for immediate termination of access without refund.
4.4 Additional Prohibited Conduct
In addition to the foregoing, User shall not:
- Upload, transmit, or distribute any content that is unlawful, defamatory, obscene, or otherwise objectionable;
- Interfere with or disrupt the integrity, performance, or security of the Platform or its underlying infrastructure;
- Attempt to gain unauthorized access to any account, system, or network associated with the Platform;
- Use the Platform to transmit unsolicited commercial communications or malware;
- Impersonate any person or entity or misrepresent your affiliation with any person or entity;
- Use the Platform in any manner that violates applicable law, regulation, or third-party rights.
4.5 Remedies for Violation
User acknowledges that any breach or threatened breach of the restrictions set forth in this Section 4 will cause irreparable harm to the Company for which monetary damages would be an inadequate remedy. Accordingly, the Company shall be entitled to seek injunctive or other equitable relief in any court of competent jurisdiction without the requirement to post bond or prove actual damages, in addition to any other remedies available at law or in equity.
The Company reserves the right to monitor use of the Platform to ensure compliance with these Terms. User consents to such monitoring as a condition of access.
5. Intellectual Property Ownership
The Platform, including all software, algorithms, measurement methodologies, data processing pipelines, user interfaces, documentation, reports, trademarks, service marks, and all other content and materials, is owned exclusively by Veteran Built Software and its licensors. All rights not expressly granted herein are reserved.
"RoofRecon" and "Veteran Built Software" are trademarks and trade names used by the Company. Nothing in these Terms grants you any right to use the Company's trademarks, trade names, logos, or other brand identifiers without the Company's prior written consent.
Report data generated through your authorized use of the Platform is licensed, not sold, to you. You may use report output for your internal business purposes. You may not resell, redistribute, or sub-license report data to any third party without written authorization from the Company.
6. Payment, Credits, and Refund Policy
Access to report generation requires the purchase of credits through the Platform's Stripe-powered payment infrastructure. All purchases are final. Credits do not expire and have no cash value.
Pricing is subject to change at the Company's discretion. Changes to pricing will be published on the Platform. Continued use of the Platform following a price change constitutes acceptance of the revised pricing.
Refund requests are governed by the Refund Policy located at www.roofrecon.app/refund-policy, which is incorporated herein by reference. The Company reserves the right to deny refunds where the Platform performed as documented and credits were consumed in the ordinary course of use.
All charges are processed in United States Dollars. You are responsible for any applicable taxes, duties, or surcharges imposed by your jurisdiction in connection with your purchase.
7. Data and Privacy
Your use of the Platform is subject to the Company's Privacy Policy, available at www.roofrecon.app/privacy, which is incorporated herein by reference. By using the Platform, you consent to the collection, processing, and use of your data as described in the Privacy Policy.
You retain ownership of any property addresses, project data, or contractor information you submit to the Platform. By submitting such data, you grant the Company a limited, non-exclusive license to use that data solely to operate and improve the Platform, in accordance with the Privacy Policy.
The Company employs commercially reasonable technical and organizational measures to protect Platform data. However, no data transmission over the internet or cloud storage system can be guaranteed to be 100% secure. The Company disclaims liability for any unauthorized access beyond its reasonable control.
8. Measurement Accuracy Disclaimer
RoofRecon reports are generated by proprietary satellite measurement software using multiple independent data sources. Reports are intended to assist roofing professionals for estimating and planning purposes.
Contractor-grade measurement accuracy. Measurements produced by RoofRecon proprietary software. Variance within 3–5% of field-verified measurements — contractor-grade industry standard.
Users are solely responsible for verifying measurements prior to ordering materials, submitting insurance claims, or presenting bids to clients. The Company is not responsible for any losses, overages, shortages, or damages arising from reliance on report data without field verification.
9. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
THE COMPANY DOES NOT WARRANT THAT: (A) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS OBTAINED FROM USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the Company's liability shall be limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party right, including intellectual property rights; or (e) any content you submit to the Platform.
12. Termination
The Company reserves the right to suspend or terminate your account and access to the Platform at any time, with or without cause, and with or without notice, including but not limited to: (a) your breach of these Terms; (b) your engagement in prohibited conduct described in Section 4; (c) non-payment; (d) actions that the Company reasonably believes may create legal liability; or (e) extended periods of inactivity.
Upon termination: (a) your license to use the Platform immediately ceases; (b) unused credits are forfeited and non-refundable unless the Company determines otherwise in its sole discretion; (c) you must cease all use of the Platform and destroy any proprietary materials in your possession.
Sections 4, 5, 9, 10, 11, 13, and 14 of these Terms shall survive termination and continue in full force and effect.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or your use of the Platform shall be brought exclusively in the state or federal courts located in Cuyahoga County, Ohio. You hereby consent to personal jurisdiction and venue in such courts and waive any objection thereto.
Prior to initiating formal legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiation for a period of thirty (30) days following written notice of the dispute. This obligation does not apply to claims for injunctive or other equitable relief by the Company under Section 4.5.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
14. Miscellaneous
14.1 Entire Agreement
These Terms, together with the Privacy Policy and Refund Policy incorporated herein by reference, constitute the entire agreement between you and the Company with respect to the subject matter hereof and supersede all prior agreements, understandings, and communications.
14.2 Modification
The Company reserves the right to modify these Terms at any time. Modified Terms will be posted at www.roofrecon.app/terms with an updated Effective Date. Continued use of the Platform following publication of modified Terms constitutes acceptance of the changes.
14.3 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
14.4 Waiver
The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
14.5 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may assign these Terms freely in connection with a merger, acquisition, or sale of assets. These Terms are binding upon and inure to the benefit of the parties and their permitted successors and assigns.
14.6 Force Majeure
The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, governmental action, strikes, or interruptions in third-party services.
14.7 Notices
Legal notices to the Company must be submitted in writing to: Veteran Built Software, Cleveland, Ohio, Attention: Legal. Notices may also be submitted via email to support@roofrecon.app for non-legal correspondence. The Company may deliver notices to you via the email address on file with your account.
14.8 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to this agreement.
15. Contact Information
Questions regarding these Terms should be directed to:
RoofRecon | Veteran Built Software Platform: www.roofrecon.app Support: support@roofrecon.app Developer: developer@roofrecon.app
RoofRecon — For Roofers, By Roofers Veteran Built Software — Recon Platform — Cleveland, Ohio